Frequently Asked Questions

If you have any questions which are not listed, please don't hesitate to contact us.

We know how important this is. That’s why, when your loved one is brought into our care, we present you with a metal ID disc that stays with your pet throughout the entire process. Each pet is cared for separately, with their remains dried and placed into individual urns. The same ID disc is returned with the ashes, so you can be confident that what you receive is truly your loved one.

Absolutely. It is completely safe and perfectly natural for families to keep their pets with them overnight after they have passed. This time allows you to say a final goodbye at your own pace and in the comfort of your home.

Typically, your loved one’s ashes will be returned to you within 7–10 days after they are brought into our care. We’ll keep you updated throughout the process, so you’re never left with doubt or questions.

Following communal aquamations, we scatter the remains on private land in Fraser County, Colorado, allowing them to return to the earth in a natural manner.

Yes, handling your pet's remains following aquamation is entirely safe. The aquamation process guarantees the removal of all RNA, DNA, pathogens, and chemicals, ensuring the remains are 100% safe for division among family members, transferring to different urns, or scattering.

Though new to many, aquamation has been around since 1888. It was first used by respected medical programs like UCLA and the Mayo Clinic as a more dignified alternative to fire cremation. Today, that same gentle process is helping families say goodbye to their pets with care and compassion — and Water Bridge is honored to lead the way in Denver.

We care for all kinds of companions — from birds, guinea pigs, snakes, and fish to beloved cats and dogs. We can accommodate most animals under 550 pounds, and we’re always here to talk with you about your pet’s unique needs. No matter their size or species, every life is treated with care.

No, we do not — but we highly recommend the team at Be a Tree Cremation in Denver, CO. They offer the same gentle, water-based process for people and share our commitment to transparency, compassion and sustainability.

The ash is soft, white mineral powder — completely sterile, safe to handle, and suitable for scattering, burial, or display in an urn.

Never. We care for one pet at a time in separate compartments, and we track each one with a metal ID disc that is returned to you with the ashes.

Yes — we offer pre-planning so that when the time comes, everything is already in place. It’s a thoughtful way to ease stress later.

Yes, we offer both in-home and on-site euthanasia options. We’ll talk with you to find the setting that’s most comfortable for your pet.

Yes — we regularly work with veterinarians and are happy to coordinate care with your vet or introduce you to our trusted partners.

Call us and we’ll guide you through the next steps and can help arrange transport any time, day or night. You can also keep your pet with you overnight if you’d like a little more time to say goodbye.

      EXCELLENT  
   Based on 429 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Wendi Babcock 
 03/06/2026
 
 
 Trustindex verifies that the original source of the review is Google. Losing a pet is heartbreaking and John at Water Bridge made the entire process smooth and did so with intentional compassion and understanding. I recommend John and Water Bridge Aquamation with no hesitation.
  
 
      Posted on Google  
   
   Dawn Irwin 
 01/06/2026
 
 
 Trustindex verifies that the original source of the review is Google. I lost my soulmate and John was the kindest to help me preserve some of my sweet baby. This is a great place if you are looking for compassion and kindness. Thank you for helping me get through this very difficult time.
  
 
      Posted on Google  
   
   Katalena Valdez 
 27/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. My dog passed away late on a Friday night. I was distraught and inconsolable. We were able to meet with John within a couple of hours where he received my dog's body, walked us through the process and let us say our final goodbyes. It was one of the worst days of my life followed by the most painful week. John was sensitive, caring and understanding throughout the entire process, even when I showed up a day early to receive her ashes. I cannot imagine a different series of events that night and I'm thankful for the treatment I received. Even now it's difficult to recall anything positive from that night, but I do remember John giving me the space/time I needed and listening to my grief ramblings about an animal he had never met. Overall a good experience during an impossible time.
  
 
      Posted on Google  
   
   Elijah Hargrove 
 25/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. I was personally recommended a couple weeks ago. John and Joe did an amazing job explaining and letting me know every step there going to take. My son Charlie was able to lay peacefully and move on with the other animals. Thank you for the amazing service 🙏💯
  
 
      Posted on Google  
   
   Nicholas Tate 
 20/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, kind and caring people
  
 
      Posted on Google  
   
   Brandon Powell 
 20/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. A great experience with a kind and helpful company. John was there to walk me through the process in a clear and informative way and to answer any questions I had. He was a great guy and Water Bridge provided excellent service during a difficult time
  
 
      Posted on Google  
   
   Molly Smith 
 20/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. John was so kind, supportive, respectful, compassionate, and professional. Water Bridge Aquamation's physical location creates a beautiful and peaceful environment to honor your pet, and I couldn't be more grateful that the Denver area has this resource for pet owners. Thank you for offering such an important service with the utmost quality and empathy. I also love my paw print keepsake. :)
  
 
      Posted on Google  
   
   Christian Martinez 
 19/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. We are so grateful with all of them for the incredible work and dedication during this difficult moment for us
  
 
      Posted on Google  
   
   Angelica B 
 19/05/2026
 
 
 Trustindex verifies that the original source of the review is Google. When my hammie passed, I was unsure of where I could take him. They popped up in my searches and i gave them a call. When I took in my hammie the next day, they greeted me with so much comfort, care, and love. They treated us with so much thought and consideration, almost like a wing placed on our backs like a blanket. I felt i did the right thing by giving them Lil Boy, my hamster, and get taken care of. They gave me an urn made out of bamboo, his paw prints, some of his fur, and some of his nose prints. As much as I miss him, I felt so fortunate and so lucky to have found Water Bridge Aquamation when I did in my moment of panic and sadness, but they took care of me since the first time the phone rang to the last time, where I got to take my hammie home once again. Thank you so much.

Let's Connect

Whether you're exploring options for the future or need help now, we're here for you.

Location

5455 East Evans Place

Denver, CO 80222

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